Keyzone Services - Protecting your most critical assets
Independent hardware maintenance & support
24/7 Support Covering all the Major OEMS
UK Based Operations Centre
Strategic & Innovative Spares Network
Highly Skilled Multivendor Field Engineers
We really are the specialists in delivering Storage, Server, Networking Maintenance & Professional Services. Our service solutions are bespoke to your IT environment and are designed to ensure your support contracts are simple to manage and utilise.
Benefit from Keyzone's
Hardware Support Solution
- Provides a simple, merged, and manageable support mechanism for all your IT assets.
- Consolidates and simplifies the process for raising fault calls and support requests.
- Provides savings and contracting benefits by transitioning to an independent multivendor support model.
- Gains a greater level of control over support contracts and managing the IT assets within your organisation.
Even more support.
Allows you to extend the life of your assets beyond the OEM'S end of service life date.
Customised SLA's to suit your buisness needs.
Multi-skilled and experienced engineers ensuring timely resolution for hardware faults.
Fully documented escalation procedures and contacts to ensure we are always available to discuss your ticket.
Comphrehensive sparing system that is invoked for each individual contract, decreasing the time to resolve your fault.
Integrity, Reliability & Innovation
Every person within Keyzone is committed to provide the best possible customer service experience.
With our experienced technical account managers and unrivalled engineering team, Keyzone ensure service quality, timely responsiveness and expert advice on your hardware environment.
We are proud to be supplying maintenance services to our partners for over three decades.
EUC ( End User Computing)
Device Support & Maintenance
we cover
What is Keyzone Device Support?
Keyzone device support provides affordable damage and breakdown cover across all your mobile devices, tablets and laptops
Choose one of Keyzone’s EUC support service plans and improve the efficiency of your repair process for just one affordable annual fee that covers your whole workforce.
Key Benefits
ONE EASY PAYMENT
REDUCED ADMIN TIME
NO ONGOING INVOICING
NO WAIT TIMES
LOW IMPACT TO USER PRODUCTIVITY
Device breakfix - How it works
Raise a ticket
Fault diagnosed
Receive your device in 72 hours
WHAT'S INCLUDED?
OPTIONAL EXTRAS
REMOTE MONITORING
HARDWARE STATUS & PERFORMANCE.
FAST, EASY REPAIRS
WITH LITTLE IMPACT.
Who else are we supporting?
Global Financing Services
European Retail
UK Insurance Company.
Post lockdown
